When I click to open the ideCAD, I get a direct stopped working error.
There are two solutions for the stop working error when opening ideCAD.
Solution 1
Hold down the Ctrl + Shift key on the left of the keyboard and run the program from the desktop shortcut.
Keep pressing the Ctrl + Shift keys until you get a message saying that registry entries and settings are cleared.
The message can stay in the background. Do not observe the message.
![](../__attachments/1062175584/image-20200909-075845.png?inst-v=5c738f36-5d0a-4235-b600-0cef56c14e9d)
Continue the message by clicking OK. The program will open.
With this operation, the menu, toolbar and shortcuts are brought to the initial state of the program.
Solution 2
This can be caused by Microsoft Visual C ++ add-ins not being installed on the computer or incomplete installation
Click the links below to download the add-ons to your computer and run the installation.
Microsoft Visual C ++ 2015-2019 Redistributable Package (64 bit)
https://aka.ms/vs/16/release/vc_redist.x64.ex to
Microsoft Visual C ++ 2015-2019 Redistributable Package (32-bit)
https://aka.ms/vs/16/release/vc_redist.x86.ex to
During the installation, the following screen will appear. Click Install to complete the installation.
![](../__attachments/1062175584/image-20200910-070744.png?inst-v=5c738f36-5d0a-4235-b600-0cef56c14e9d)
After the installation process is completed, you can run the ideCAD program.
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