I forgot my password, how do I reset it?
When you forget your customers portal password, you can reset your password and create a new password by following the steps below.
Usage Steps
Click this link to reach the customers portal: Customers Portal
Click Customers Portal line to access the customers portal from the website.
![](../__attachments/2257158528/image-20221202-075417.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
The ideCAD customers portal page will open.
![](../__attachments/2257158528/image-20221201-122630.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
Enter your e-mail address and click the next button.
![](../__attachments/2257158528/image-20221201-122846.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
Click the line Forgot password?.
![](../__attachments/2257158528/image-20221201-123347.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
A reset link will be sent to your email address for your password.
![](../__attachments/2257158528/image-20221201-123645.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
Click the Reset my password button in the incoming e-mail .
![](../__attachments/2257158528/image-20221201-123842.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
Enter your password and click the Confirm button.
![](../__attachments/2257158528/image-20221201-124044.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
Your password will be created and the customers portal will open.
![](../__attachments/2257158528/image-20221201-124348.png?inst-v=e297b259-93ee-4526-bee7-06170d782e4d)
You can ask your questions and review the questions asked by other users.