After logging in to the customers portal, follow the steps below.

  • Click on the question you want to upload files to.

  • The question will open.

  • Click the Add a comment line.

  • Click the Files & images icon.

  • Find the location of the file you want to add to your question from your computer, select the file and press the Open button.

  • The file you selected will be loaded.

  • If you want, you can add the additional message you want to convey to this section.

  • Click the Save button to complete the file upload to the current question.