The invitation mail has expired. How do I create a password?
Customers portal requires membership. Membership is created by the invitation mail sent by us to our users. When the invitation e-mail is sent, your membership process is done automatically.
If the incoming invitation mail has expired, if you click on Create password in the invitation mail , a warning screen will appear.
![](../__attachments/2257191356/image-20221201-122552.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Create your password by following the steps below.
Usage Steps
Click this link to reach customers portal: Customers Portal
Click Customers Portal line to access the customers portal from the website.
![](../__attachments/2257191356/image-20221202-075417.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
The ideCAD customers portal page will open.
![](../__attachments/2257191356/image-20221201-122630.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Enter your e-mail address and click the Next button.
![](../__attachments/2257191356/image-20221201-122846.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Click the line Forgot your password?.
![](../__attachments/2257191356/image-20221201-123347.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
A reset link will be sent to your email address for your password.
![](../__attachments/2257191356/image-20221201-123645.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Click the Reset my password button in the incoming e-mail.
![](../__attachments/2257191356/image-20221201-123842.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Enter your password and click the Confirm button.
![](../__attachments/2257191356/image-20221201-124044.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
Your password will be created and the customers portal will open.
![](../__attachments/2257191356/image-20221201-124348.png?inst-v=f19fc7cc-758e-4997-b5f0-444a3286777e)
You can ask your questions and review the questions asked by other users.
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