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ideYAPI OneClick screen appears white, I cannot sign in.

If the ideYAPI OneClick screen appears white, follow the steps below.

  • Close the ideYAPI OneClick application.

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  • Click the Show hidden icons arrow in the lower right corner of the desktop screen with the left mouse button.

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  • Right click on ideYAPI OneClick . Click on the Exit line from the list that opens.

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  • The question "Do you want to exit?" will appear on the screen. Click the Yes button.

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If you do not exit ideYAPI OneClick under Show hidden icons, ideYAPI OneClick will not open when you double-click the ideYAPI OneClick shortcut on the desktop.

  • Run the ideYAPI OneClick program by double-clicking the ideYAPI OneClick shortcut on the desktop screen with the left mouse button.

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  • ideYAPI OneClick will open.

  • You can sign in with your MyAccount membership.

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