Skip to main content
Skip table of contents

When I get a select report, I get the message “Encountered a sharing violation while a accessing…”.

This problem may be caused by incomplete copying and deletion of files for report generation in the program installation folder.

Please follow the steps below to solve the problem.

  • If antivirus software is available, disable it.

  • Close the program.

  • Uninstall ideCAD Structural 10 program from Programs and Features section.

  • Delete the C:\Program Files\ideCAD\ideCAD Structural 10 folder.

  • Delete the C:\Programdata\ideCAD10 folder.

  • If you can't see the ProgramData folder, it may be in a hidden location. You can make it visible by checking the "Show hidden files, folders and drives" option in the "Folder and Search options" section.

  • Install the program again.

  • Press and hold the Ctrl and Shift keys simultaneously and together on the left side of the keyboard.

  • Run the program shortcut by double clicking on the desktop.

  • Do not release the Ctrl and Shift keys until the message "Registry entries and settings are cleared" appears on the screen. (The warning may remain in the background).

  • Click OK on the warning.

  • When the program is opened, try to upload your project, analyze it and get a report.

With this operation, the menu, toolbar and shortcuts are brought to the initial state of the program.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.